Communications & Marketing Office

Media Inquiries
Alex Hamby
Communications & Marketing Administrator
Alex Hamby Photo
(972) 780-5000
Francisco Ramos
Communications & Marketing Specialist
Francisco Ramos Photo
(972) 780-5000
203 E Wheatland Rd., Duncanville, TX 75116
The Communications & Marketing Department, formerly known as the Public Information Office, is tasked with communicating the city’s message to the public and the media. The department is responsible for producing the annual State of the City Address, maintaining the Duncanville cable channel, televising City Council Meetings, maintaining the city's social media channels, producing the both the print (included as an insert in your monthly water bill) and email newsletters, disseminating news releases and conducting interviews with the media, and providing oversight of the city’s website.

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Get alerted about emergencies and other important community news by signing up for our Emergency Alert Program. This system enables us to provide you with critical information quickly in a variety of situations, such as severe weather, unexpected road closures, missing persons and evacuations of buildings or neighborhoods.

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It's easy to Report a Concern using OurDuncanville

OurDuncanville by SeeClickFix is an issue reporting platform which allows residents, businesses and stakeholders to report non-emergency neighborhood issues directly to City of Duncanville Staff. The tool has a free mobile app that maps user comments. Users may track progress, add comments, suggest courses of action, or add video and picture documentation.

Download the app today at the App Store (Apple) or Google Play.

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The City of Duncanville sends out a weekly email newsletter that includes news, events, and updates. You can opt out at any time. Sign up online. Regístrese para recibir este boletín en español aqui!

City of Duncanville Champion (a Utility Bill Insert), Press Releases, and Notices

Duncanville residents who receive their utility bill in the mail will also receive a copy of the city's Champion newsletter. This is another resource for learning about what is happening in the City of Duncanville.

To read the latest Champion newsletter, visit the folders below.

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Champion Weekly Email Newsletter

Social Media Policy

The City reserves the right to remove inappropriate content, including threats, slurs, abusive or obscene language, personal attacks, promotion of commercial services or products, and spam.
 
All content and comments posted to official City of Duncanville, Texas, social media sites are subject to public disclosure laws.